Privacy Statement & Cookies
The website www.beaujean-vacances.com (hereafter: the ‘Website’) is provided by:
Beaujean Vacances B.V.(hereafter ‘Beaujean Vacances’, ‘We’ and ‘’Us’)
Rijksweg 4
6271 AE Gulpen
The Netherlands
e-mail: [email protected]
Phone: +31 (0)43 455 9075
Don’t hesitate to contact us if you have any privacy-related questions. We promise to get back to you quickly!
1. Why this privacy statement?
Each person who uses the Website (hereafter the ‘User’) provides certain personal data. These personal data are the information that enables us to identify you as a natural person, regardless of whether we actually do this. You can be identified as soon as it is possible to create a direct or indirect link between one or more pieces of data and you as a natural person.
We only use and process your personal data in accordance with the Privacy Act and other relevant legal provisions. Any reference in this Privacy Statement to the ‘Privacy Act’ is a reference to the Wet van 8 december 1992 tot bescherming van de persoonlijke levenssfeer ten opzichte van de verwerking van persoonsgegevens (Law of 8 December 1992 on the protection of privacy with respect to the processing of personal data). Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).
This Privacy Statement informs every User of the Website about the processing activities which Beaujean Vacances may perform with respect to his personal data. Beaujean Vacances reserves the right to amend this Privacy Statement at any time. Any substantial change will be clearly notified to the User.
2. Who processes personal data?
2.1 Controller
Beaujean Vacances is responsible for the processing of data (Controller) and decides independently or in consultation with other parties which personal data are collected, for what purpose, and by which means.
2.2 Processors
Beaujean Vacances is at liberty to use data processors. A processor is a natural person or legal entity that processes personal data of - or on behalf of - the data controller. The processor is obliged to ensure the security and confidentiality of the data. The processor always acts in accordance with the controller's instructions.
3. What is the legal basis for the processing of data
In accordance with the Privacy Act and Regulation, we process personal data on the following legal bases:
- On the basis of the performance of the agreement as concluded with the User, or the undertaking of pre-contractual steps taken at the User's request; or
- On the basis of compliance with legal or regulatory provisions with respect to the management of the contractual relationship, in particular invoicing;
- On the basis of our legitimate interest in sending information and newsletters to our customers;
- On the basis of consent to the sending of promotional offers (direct marketing).
4. Which personal data are processed?
Beaujean Vacances undertakes only to collect and process personal data that are relevant and necessary for the purposes for which they are processed.
The following categories of personal data are processed:
- Personal identifying information (last name, first name, address);
- Contact information (telephone number and e-mail address);
- Financial identifying information (bank details: only the necessary details);
- Electronic identifying information (IP address, location, cookies);
- Personal data (gender, age, date of birth, nationality, ID card number).
- Information about other members of the party (last name, first name, address, date of birth) for the purposes of the tourist lists kept by property owners
These data are collected when you make a booking on our Website or by phone. The quantity of data collected depends on your use of the Website and the functionalities of the Website. We also use cookies to recognize the User and offer a personal user experience, to remember the User's technical choices (such as favourites) and to detect and rectify any errors on the Website. See our Cookie Policy for more information.
5. For what purposes are my personal data used?
Beaujean Vacances collects your personal data in order to offer every User of our platform a secure, optimum and personal user experience.
Beaujean Vacances reserves the right to suspend or cancel certain operations if data are missing, inaccurate, or incomplete.
Data processing is essential to the proper functioning of the platform and the related services. Processing is undertaken exclusively for the following, specific purposes:
- Customer management: customer administration, booking management, invoicing, support, complaint monitoring and sending newsletters.
- Management of disputes.
- Personalized marketing and advertising, provided you have given your express consent to this. In this case, you may withdraw your consent at any time.
As the User always provides the personal data himself, he has a degree of control. If certain data are incomplete or apparently incorrect, Beaujean Vacances reserves the right to temporarily suspend or permanently cease certain expected actions.
6. Who receives your personal data
Your personal data are processed at Beaujean Vacances and, if necessary, with the interested parties when making a booking at Beaujean Vacances. This may be the property owner of the booked accommodation, or the manager/cleaner of the property, so that the latter knows who is at the property. Your personal data will not be sold to, shared with or communicated to other parties unless you have given us your express, prior consent.
7. For how long do we retain your personal data?
Your data will be kept for as long as necessary in order to pursue the objectives stated in Article 5.
They will be erased from the database when they are no longer needed in order to pursue these objectives, or if the User lawfully exercises the right to erasure of the personal data.
8. What are your rights?
8.1 Guarantee of lawful and secure processing of the personal data
Your personal data will always be processed for legitimate purposes, as set out in Article 5.
They will be collected and processed in a suitable, relevant and proportionate manner and will not be kept for any longer than is necessary to achieve the stated purposes.
8.2 Right of access
If you can prove your identity, you will have the right to obtain information about the processing of your data. You have the right of access to the purposes of the processing, the categories of personal data, the categories of recipients to whom the data are sent, the criteria that determine the period for which the data are retained, and the rights you can exercise with regard to your data.
8.3 Right to rectification of personal data
Inaccurate or incomplete information can be improved. First and foremost, it is the User's responsibility to make the necessary changes to his ‘User Profile.’ Requests for changes can also be made to us.
8.4 Right to erasure of your personal data
You also have the right to have your personal data erased (right to be forgotten) in the following situations:
- Your personal data are no longer needed for the purpose stated;
- You revoke your consent to the processing of your data and there is no other legal basis for the processing of your data;
- You have lawfully made an objection to the processing of your personal data;
- Your data have been unlawfully processed;
- Your data have to be removed pursuant to a legal obligation.
The erasure of data is chiefly related to visibility; it is possible that the erased data will temporarily remain stored.
8.5 Right to restriction of processing
In some instances, you have the right to request restrictions on the processing of your personal data. Most notably, this is the case with regard to a dispute concerning the accuracy of data, if the data are necessary as part of legal proceedings or during the period necessary for Beaujean Vacances to establish that you have a valid reason to exercise your right to erasure.
8.6 Right to object
You have the right to object at any time to the processing of your personal data for direct marketing purposes, profiling purposes, or purposes arising from the Controller's legitimate interests. Beaujean Vacances will cease processing your personal data unless Beaujean Vacances can demonstrate that there are compelling legal reasons for processing your personal data which override your right to object.
8.7 Right to data portability
You have the right to obtain the personal data provided to Beaujean Vacances in a structured, commonly-used and machine-readable format. In addition, you have the right to transfer these personal data to another controller, unless this is not technically feasible.
8.8 Right to withdraw consent
You have the right to withdraw your consent at any time, for instance if you have given consent for direct marketing purposes.
9. How can you exercise your rights?
If you wish to exercise your rights, you must send a written request with proof of identity by registered letter to Beaujean Vacances, at the address at the top of this document, or by e-mail to [email protected]. We will get back to you as soon as possible, at the latest within one (1) month of receiving your request.
10. Possibility of submitting a complaint
If you do not agree to the processing of your personal data by Beaujean Vacances, you have the right to submit a complaint to the competent supervisory authority.
In order for our website to function smoothly, and for your ease of use, Beaujean Vacances uses cookies.
11. Cookies
11.1 What are cookies?
Cookies gather information that is needed for a website to function properly. They are small text tiles that are placed on our device and track certain things when you visit our website.
11.2 Should I be concerned?
No, absolutely not. The cookies that Beaujean Vacances uses are intended primarily for your ease of use, such as updating favourites (so that they are displayed next time you visit) or recording data while you are making a booking so that you don't have to repeatedly enter the same details. We also use cookies to keep anonymous data for analytical purposes, to enable us to make constant improvements to our website. Privacy-sensitive information is never stored in cookies!
11.3 Which cookies do you use?
- Session cookie — This cookie stores temporary information about your session. It does in order, for example, to track the arrival date you selected when searching, so that we can pre-select this arrival date if you are viewing a holiday home. This cookie is automatically removed after each session, for example when you close the browser or are inactive for too long on our website.
- YouTube cookie — Here and there, clips are shown stored on YouTube and can be watched directly on the website. YouTube records a number of things in a cookie, such as preferences/settings.
- Favourites cookie — If you save favourites, it would be a shame if you lost them after closing the website. For that reason, we also use a cookie for favourites. This cookie ensures that your favourites are automatically loaded if you visit our website the next day, for instance, along with any comments you have made against a favourite.
- Booking cookie — When you book, a cookie is used so that we can easily pre-fill information already completed. If, say, you filled in your details while booking but decide to wait, you can simply complete the booking at a later time without having to re-enter all the information. Personal data are NOT stored in a cookie, but only a coded reference to this information.
- Analysis cookies — As an online company, it is very important to know what is happening on the website: how many visitors there are, where they are from, what those visitors do, how often they book, at which points they drop out, etc. etc. Analysing these data enables us to make our website better and, for instance, also improve ease of use. Cookies are also used for this. It is important to mention that this information is collected anonymously ; no privacy-sensitive information is shared with the analysis tools!
- Cookie notification cookie — Yes, we need a cookie for the cookie notification too. Why? If you accept and close the cookie notification, you don’t want to be shown it every time you visit the website after that. So, when you close the website, a cookie records that the cookie notification no longer has to be shown, meaning you don’t have to keep clicking on it.
11.4 How long are cookies retained?
It varies from a few days to a few months. The session cookie disappears when the browser is closed, or when you are inactive for too long on the site. You can remove the cookies yourself at any time. For information on how to do this, check your browser’s guide.
11.5 Can I disable cookies?
You can also disable cookies in your browser settings. For information on how to do this, check your browser’s guide. Please note! Many websites do not work properly when cookies are removed; please bear this in mind.
